SkyLaneVPN 数据收集声明

生效日期：2026-04-24　最后更新：2026-04-24

为符合 Apple App Store、Google Play 及其他应用商店对 VPN 类应用的数据透明度要求，在您购买、订阅、首次启用 VPN 服务或继续使用 SkyLaneVPN 前，请认真阅读本《数据收集声明》。本声明用于说明 SkyLaneVPN 会收集哪些信息、不会收集哪些信息、收集目的、共享范围以及您的选择。

一、我们会收集的信息

为向您提供 VPN 连接服务、账号或游客 ID 识别、订阅校验、设备绑定、客服支持、故障排查、安全风控与系统稳定性保障，我们可能在最小必要范围内收集或处理以下信息：

信息类别	可能包含的内容	主要用途
设备与应用基础信息	设备型号、操作系统版本、应用版本、语言、时区、安装标识、设备访问标识	设备兼容、游客 ID 识别、基础服务配置、异常排查
账号与登录信息	用户 ID、游客 ID、邮箱、Apple 登录标识、Google 登录标识、账号绑定状态	账号登录、设备绑定、会员权益识别、账户安全
连接与诊断信息	连接开始时间、连接结束时间、节点地区、连接成功或失败状态、错误代码、崩溃日志、性能诊断信息	建立和维护 VPN 连接、排查故障、提升稳定性、防止滥用
购买与订阅信息	产品 ID、订阅状态、交易凭证、订单校验结果、恢复购买结果、到期时间、退款或取消状态	验证会员权益、恢复购买、处理订阅状态与售后请求
客服与反馈信息	您主动提交的邮箱、问题描述、截图、日志文件、工单内容、联系方式	处理咨询、投诉、故障反馈、售后与用户支持
安全风控信息	异常连接频率、异常请求特征、防滥用标识、接口访问状态、风险事件记录	识别欺诈、攻击、共享滥用、异常流量和系统安全风险

二、我们不会收集或不会用于其他目的的信息

我们不会记录您通过 VPN 访问的网页正文内容。
我们不会记录您的通信内容、聊天消息正文、邮件正文、上传或下载文件内容。
我们不会将您的 VPN 使用数据出售、出租、交易或转售给任何第三方。
我们不会将您的 VPN 使用数据用于广告投放、数据经纪、用户画像、信用评估或其他与提供 SkyLaneVPN 服务无关的商业用途。
除法律法规另有要求或为实时建立连接所必需的短暂处理外，我们不会为广告或画像目的长期保存您的 DNS 查询内容、浏览内容或通信内容。

三、我们如何使用这些信息

建立、维持、优化和保障 VPN 连接服务，包括节点分配、连接状态识别、连接失败诊断和性能优化。
提供账号、游客模式、设备绑定、Apple 登录、Google 登录、邮箱登录等身份识别或访问能力。
验证订阅状态、试用权益、恢复购买结果、会员套餐、设备数量和到期时间。
排查故障、分析崩溃、优化性能、保障服务稳定、识别异常连接和防止滥用行为。
处理客服咨询、用户反馈、售后请求、投诉举报、账户删除申请和数据权利请求。
履行适用法律法规、监管要求、平台审核要求、司法程序或行政要求。

四、信息共享说明

我们不会向第三方出售、出租或交易您的个人信息或 VPN 使用数据。
为完成 Apple App Store / Google Play 应用内购买、订阅校验、恢复购买、退款处理或交易对账，我们可能在必要范围内与 Apple、Google 及其平台系统处理相关交易信息。
为提供云基础设施、网络节点、崩溃分析、客服工单、邮件通知、安全防护或日志托管服务，我们可能委托第三方服务商处理必要信息。该等服务商仅可在受托范围内处理数据。
如法律法规、司法机关、行政机关或有权监管机构依法要求，我们可能在必要范围内披露相关信息。

五、App Store 隐私标签与数据安全说明

根据 SkyLaneVPN 当前功能设计，以下说明用于帮助用户和审核人员理解数据类别。最终提交内容应以 App 实际收集和接入的 SDK 为准：

类别	是否可能收集	是否关联用户身份	用途
联系信息	可能收集	可能关联	账号登录、客服沟通、账户删除或数据权利请求
用户标识符	可能收集	可能关联	游客 ID、账号 ID、设备绑定、会员权益识别
购买信息	可能收集	可能关联	订阅验证、恢复购买、售后处理
诊断数据	可能收集	通常用于诊断	崩溃分析、错误排查、性能优化
使用数据	可能收集有限数据	视功能而定	连接状态、节点选择、服务稳定性分析
浏览历史 / 通信内容	不用于收集	不适用	我们不会将浏览内容或通信内容用于广告、画像或出售

六、您的选择

如您不同意本声明或《隐私政策》的内容，请不要购买、订阅或使用本服务。
您可以选择不注册账号，以游客模式使用应用实际支持的功能；但部分订阅恢复、设备绑定或客服处理能力可能受限。
您可以在系统设置中管理 App 权限，或在 App 内关闭非必要日志上传功能（如应用提供该功能）。
您可以通过 App 内入口或邮件 [email protected] 申请访问、更正、删除个人信息或注销账号。
继续使用、购买或订阅本服务，即表示您已阅读并理解本声明以及《隐私政策》《用户服务协议》。

七、数据保存与删除

我们仅在提供服务、完成订阅验证、处理客服请求、保障安全、履行法律义务所需期间保存相关信息。
故障日志、崩溃日志和诊断数据会按运维需要保留合理期限，超过必要期限后将删除、匿名化或隔离保存。
交易与订阅校验记录可能因平台对账、退款处理、争议解决、财务审计或法律要求保存更长时间。
用户申请注销账号后，我们会按照《账户注销协议》和《隐私政策》处理账号、设备绑定、会员权益、客服记录及必要留存数据。

八、联系我们

如您对本声明、数据收集范围、App Store 隐私标签、账户删除或隐私权利有任何疑问，可通过以下方式联系我们：

应用名称：SkyLaneVPN
运营主体：CENTURY TRIP LIMITED
官网：https://www.skylane.cc
邮箱：[email protected]

九、审核与上线提示

本声明建议在用户首次启用 VPN 服务前、首次购买订阅前或进入订阅页前展示。
如 App 实际收集的数据范围、第三方 SDK、支付方式、登录方式与本声明不一致，请务必按真实情况修改后再提交应用商店审核。
本声明应与 App Store Connect 隐私标签、Google Play 数据安全表单、官网《隐私政策》和 App 内展示内容保持一致。

Effective Date: 2026-04-24　Last Updated: 2026-04-24

To comply with the transparency requirements of Apple App Store, Google Play and other app stores for VPN applications, please read this Data Collection Statement carefully before purchasing, subscribing to, enabling VPN services for the first time, or continuing to use SkyLaneVPN. This statement explains what information SkyLaneVPN collects, what information it does not collect, the purposes of collection, sharing practices and your choices.

1. Information We May Collect

To provide VPN connectivity, account or guest ID identification, subscription verification, device binding, support, troubleshooting, security controls and service stability, we may collect or process the following information within the minimum necessary scope:

Category	Examples	Main Purposes
Device and app information	Device model, operating system version, app version, language, time zone, installation identifier, device access identifier	Compatibility, guest ID identification, service configuration, troubleshooting
Account and login information	User ID, guest ID, email address, Apple sign-in identifier, Google sign-in identifier, account binding status	Login, device binding, membership identification, account security
Connection and diagnostics	Connection start/end time, selected node region, connection success or failure status, error codes, crash logs, performance diagnostics	Establish and maintain VPN connections, troubleshoot issues, improve stability, prevent abuse
Purchase and subscription information	Product ID, subscription status, transaction receipt, verification result, purchase restoration result, expiration time, refund or cancellation status	Verify entitlements, restore purchases, process subscription status and support requests
Support and feedback information	Email address, issue description, screenshots, log files, ticket content and contact information you voluntarily submit	Handle inquiries, complaints, bug reports, after-sales and user support
Security and anti-abuse information	Abnormal connection frequency, abnormal request patterns, anti-abuse identifiers, API access status, risk event records	Detect fraud, attacks, account sharing abuse, abnormal traffic and security risks

2. Information We Do Not Collect or Use for Other Purposes

We do not record the webpage content you access through the VPN.
We do not record your communications, chat message content, email body content, uploaded files or downloaded file content.
We do not sell, rent, trade or resell your VPN usage data to any third party.
We do not use your VPN usage data for advertising, data brokerage, user profiling, credit evaluation or other commercial purposes unrelated to providing SkyLaneVPN services.
Except where required by law or temporarily processed as necessary to establish a real-time connection, we do not retain your DNS queries, browsing content or communication content for advertising or profiling purposes.

3. How We Use This Information

To establish, maintain, optimize and secure VPN connections, including node allocation, connection status identification, connection failure diagnostics and performance optimization.
To provide account, guest mode, device binding, Apple sign-in, Google sign-in, email login or other identification and access capabilities.
To verify subscription status, trial benefits, purchase restoration results, membership plans, device limits and expiration times.
To troubleshoot issues, analyze crashes, optimize performance, maintain stability, identify abnormal connections and prevent abuse.
To process customer support inquiries, user feedback, after-sales requests, complaints, account deletion requests and data rights requests.
To comply with applicable laws and regulations, regulatory requirements, platform review requirements, judicial procedures or administrative requests.

4. Information Sharing

We do not sell, rent or trade your personal information or VPN usage data to third parties.
To complete Apple App Store / Google Play in-app purchases, subscription verification, purchase restoration, refund handling or transaction reconciliation, we may process relevant transaction information with Apple, Google and their platform systems as necessary.
To provide cloud infrastructure, network nodes, crash analytics, customer support tickets, email notifications, security protection or log hosting, we may engage third-party service providers to process necessary information only within the entrusted scope.
If required by laws and regulations, judicial authorities, administrative authorities or competent regulators, we may disclose relevant information within the necessary scope.

5. App Store Privacy Labels and Data Safety

The following description helps users and reviewers understand the data categories based on SkyLaneVPN’s current feature design. The final submission should reflect the actual data collected and SDKs used by the app:

Category	May Be Collected	Linked to User	Purpose
Contact Info	May be collected	May be linked	Account login, customer support, account deletion or data rights requests
User Identifiers	May be collected	May be linked	Guest ID, account ID, device binding and membership identification
Purchase Information	May be collected	May be linked	Subscription verification, purchase restoration and after-sales handling
Diagnostics	May be collected	Usually used for diagnostics	Crash analytics, error troubleshooting and performance optimization
Usage Data	Limited data may be collected	Depends on the function	Connection status, node selection and service stability analysis
Browsing History / Communications Content	Not collected for these purposes	Not applicable	We do not use browsing or communications content for advertising, profiling or sale

6. Your Choices

If you do not agree with this statement or the Privacy Policy, please do not purchase, subscribe to or use the service.
You may choose not to register an account and use supported features in guest mode; however, purchase restoration, device binding or customer support capabilities may be limited.
You may manage app permissions in system settings, or disable non-essential log upload in the app if such a function is provided.
You may request access, correction or deletion of personal information, or account deletion, through the in-app entry or by emailing [email protected].
By continuing to use, purchase or subscribe to the service, you confirm that you have read and understood this statement, the Privacy Policy and the Terms of Service.

7. Retention and Deletion

We retain relevant information only for the period necessary to provide services, verify subscriptions, handle support requests, maintain security and comply with legal obligations.
Error logs, crash logs and diagnostic data will be retained for a reasonable operational period and then deleted, anonymized or isolated when no longer necessary.
Transaction and subscription verification records may be retained longer for platform reconciliation, refund handling, dispute resolution, financial audit or legal requirements.
After a user requests account deletion, we will process account data, device bindings, membership benefits, support records and necessary retained data in accordance with the Account Deletion Policy and Privacy Policy.

8. Contact Us

If you have any questions about this statement, data collection scope, App Store privacy labels, account deletion or privacy rights, please contact us:

App Name: SkyLaneVPN
Operator: CENTURY TRIP LIMITED
Website: https://www.skylane.cc
Email: [email protected]

9. Review and Release Notes

This statement is recommended to be displayed before users first enable VPN services, before the first subscription purchase, or before entering the subscription page.
If the app’s actual data collection scope, third-party SDKs, payment methods or login methods differ from this statement, please update it truthfully before submitting the app for review.
This statement should remain consistent with App Store Connect privacy labels, Google Play Data Safety form, the website Privacy Policy and in-app disclosures.